PRODUCT INFORMATION & CARE

WHAT MATERIAL IS YOUR JEWELRY MADE OF?

All our jewelry is crafted with .925 Sterling Silver. Sterling silver is a safe and trusted material for those with sensitive ears!

Unlike earrings made with brass or titianium, these materials contain traces of nickel that can cause irritation. Our earrings are 100% nickel-free, durable and made for sensitive ears.

BASE METAL:                925 Sterling Silver (100% Nickel-free)

GOLD :                              Thick 18K Gold Plated Sterling Silver

SILVER :                            Thick Rhodium Plated Sterling Silver 

Is your jewelry hypoallergenic?

Yes! As all our earrings are crafted with .925 sterling silver, our earrings are safe for those with sensitive ears. We only use hypoallergenic metals.

DO YOUR EARRINGS CONTAIN NICKEL?

Our earrings do not contain nickel. All our earrings are 100% nickel-free, making them safe for sensitive ears, especially those with nickel allergies.

HOW THICK IS THE PLATING ON YOUR PIECES?

Our gold earrings are made with extra thick gold plating, comparable to gold vermeil earrings. Our gold plating is 1.8 microns, which is only 0.7 microns less than gold vermeil.

Although the plating is less than vermeil, this gives our earrings the same look, quality and feel as gold vermeil earrings but at a much more affordable option.

DO YOU USE REAL GEMSTONES AND DIAMONDS?

The gemstones we use are AAA grade lab simulated diamonds and lab grown opals. This is an environmental and ethically driven decision to reduce our environmental footprint while offering improved clarity and shine on our jewelry.

Genuine gemstone mining can have significant environmental impacts, including habitat destruction, soil erosion, and water contamination. However, lab-created gemstones have a significantly smaller environmental footprint.

How should I take care of my earrings?

Sterling is a durable material however Sterling silver is a malleable metal by nature and should be handled with care!

STORAGE - Earrings should be stored in a safe and dry place. Earrings should not be stored in a humid environment such as the bathroom. Simply store your earrings in your Eyrful jewelry box!

CLEANING - Proactive maintenance is the best way to care for your jewelry! It is natural for build up and debris to build up on the earring. We would recommend taking your earrings out at least every 2 weeks for proper maintenance. Clean by wiping with a soft, dry cloth. To remove tarnish, gently buff with a soft cloth, gently soap water or alcohol to remove the tarnish.

This will keep your earrings looking good as new!

CAN I WEAR THE EARRINGS IN THE SHOWER?

All our jewelry are made with 925 sterling silver. Although they do not tarnish in water, it is best practice to take them off as certain chemicals may cause an acceleration in tarnishing. However it should not be a problem if the earrings are properly rinsed off during/after shower!

In the case the jewelry does tarnish, simply wipe it down with a silver cloth or alcohol and it will look as good as new!

How do I find the right size?

Every ear and piercing is unique and not one size fits all. That's why we offer multiple different sizes so you can find your perfect fit.

Sizing Guide

WARRANTY

DOES YOUR EARRINGS COME WITH A WARRANTY?

All our earrings come with a 365 day warranty so you can purchase with confidence.

All our pieces are handcrafted and made to last. Should there be any issues with your earrings such as manufacturer defects, just let us know! 

We stand behind the quality of our products. However our warranty does not cover lost earrings, misused earrings such as earrings broken by force, improper use or storage of the earrings, and scratches from normal wear and tear.

If you would like to use the warranty, simply email us at hello@eyrful.com.

In your email, please include:

  • Full name
  • Order number
  • Detail regarding the issue